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Google Business Profile

June 2019

By June 30, 2019January 2nd, 2021One Comment

The latest updates on Google My Business.

This post is part of a continuing series of monthly updates on the #1 search tool used by ready-to-buy customers. For all the updates, or to see additional information, read Attract More Customers with Google My Business.

Is Google My Business Your Next Social Network?

Google added new features in the last update including the ability for customers to “Follow” your listing and for business owners to create Welcome Offers that customers can save.

Customers will see updates from businesses they follow in Google Maps with highlights and offers. Find the “Follow” button below a business name (under BLG Business) and the prompt to “Create a Welcome Offer” in blue on the Above the Fold listing.

<<<Follow businesses on Google Maps and create a welcome offer.>>>

Google My Business Invite Customers to Follow YouGoogle My Business Create a Welcome Offer

Shortnames and Custom URLs are Available

If you’ve read this blog post before, you know how often “asking for reviews” is mentioned. Google teased shortnames and custom urls a couple months ago and made good on the promise this month. Head on over to your listing to create your own custom url. Here are examples of what you will see after you create your own.

Listing link

Review link

>>>Only one business can use each @shortname; act quickly!<<<

In a few more months, customers will be able to search Google Maps by these short names making it easier and faster for customers to find you.

Pictures Do Say 1000 Words

Did you know you can add pictures and videos to your listing? Businesses can now add a logo to their profile, upload photos that are displayed in a new dynamic module on their profile (and soon with captions) and set a profile cover photo.

What a great way to engage your customers as they want to learn more about your business. Imagine creating video of the inside of your store, introducing your team or showcasing your products and specials through video. Google continues to measure your uploads against competitors. No harm in being in the lead. 🙂

Order a Personalized Marketing Kit

Google introduced a Marketing site for small businesses to order personalized materials. Both hard copy and digital materials can be created. A few readers might remember an early blog post mentioning Small Thanks with Google. This site is replace by the new marketing kit site. Go create your custom marketing materials here.

Google My Business Marketing Kit Small Business Website Choose Your LayoutGoogle My Business Marketing Kit Small Business Website Get CreativeGoogle My Business Marketing Kit Small Business Website

And finally…

Be a Local Favourite

Google is going to highlight the top five percent of businesses in a particular category with a “Local Favourite” designation. This designation will earn your business a, “badge of honor.” This could mean some big wins in certain business categories. Stay tuned for more information next month!


Barb McGrath’s been cracking the online code for nearly 20 years. She helps local businesses get to the top of Google with digital marketing training, web design, SEO, online reputation and advertising. Most importantly, she’s earned the trust of Google.Barb runs the only Google-approved agency designed to show you how to turn the online “stuff” into in-store buyers.If you depend on in-person customers, you need Barb’s step-by-step, online marketing plan to generate a steady stream of onsite buyers and make it rain money. She is the host of the Secret Life of Entrepreneurs, a local radio show and iTunes and Google Podcast.