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The latest updates on Google My Business.

This post is part of a continuing series of monthly updates on the #1 search tool used by ready-to-buy customers. For all the updates, or to see additional information, read Attract More Customers with Google My Business.

Limited Google My Business Functionality


During the unprecedented COVID-19 situation, Google is taking steps to protect the health of their team members and as a result, there are some temporary limitations, including:

  • Business information edits including open and closed, special hours, temporary closures, business descriptions, and business attributes edits.

  • Newly created listings, claims, and verifications will be delayed (non-health-related)

  • Reviews, Replies and Q&A will be unavailable. 

Additional details on the limitations can be found here

Google tells Businesses Affected by Coronavirus to Update Listings

Google placed a notice at the top of the Google My Business support pages that reads, “If your business is affected by COVID-19, update your profile to provide the most accurate info. Businesses can use Google Posts to share more information.

Here are a few additional resources from Google.

Til next month!

Barb McGrath’s been cracking the online code for nearly 20 years. She helps local businesses get to the top of Google with digital marketing training, web design, SEO, online reputation and advertising. Most importantly, she’s earned the trust of Google. Barb runs the only Google-approved agency designed to show you how to turn the online “stuff” into in-store buyers. If you depend on in-person customers, you need Barb’s step-by-step, online marketing plan to generate a steady stream of onsite buyers and make it rain money. She is the host of the Secret Life of Entrepreneurs, a local radio show and iTunes and Google Podcast.

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